🔐 FlexyDemand Customer App – Privacy Policy

Effective Date: [03/07/2025]

At FlexyDemand, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our app or services.

📥 1. Information We Collect

We may collect the following types of data:

• Personal Info: Name, phone number, email address, location details
• Service Usage: Booking history, preferences, feedback
• Device Info: App version, device type, IP address, and crash logs
• Payment Data: UPI ID, billing address, and transaction confirmation (processed securely via third-party gateways)

🛠️ 2. How We Use Your Data

We use your information to:

• Schedule and deliver services you book
• Communicate updates, confirmations, and support
• Improve app performance and customer experience
• Send promotional offers (you can opt out anytime)

🤝 3. Data Sharing & Third Parties

• We do not sell your personal data.
• We may share necessary details with verified service providers to complete your bookings.
• For payments, trusted payment gateway partners handle sensitive data securely.

🔒 4. Data Security

• Encrypted data storage and secure servers
• Role-based access to sensitive information
• Continuous app monitoring against security threats

⚙️ 5. Your Rights & Controls

You can:

• View or edit your personal profile via the app
• Request deletion of your account and data
• Opt out of non-essential marketing messages

🌐 6. Policy Updates

We may update this policy occasionally. Changes will be notified via app updates or notifications. Continued use means acceptance of the revised terms.

📩 7. Contact Us

For questions or data concerns, email us at: support@flexydemand.com