🔐 FlexyDemand Service Provider App – Privacy Policy

Effective Date: [03/07/2025]

At FlexyDemand, we are committed to protecting the privacy and data of all service providers on our platform. This policy explains how we collect, use, and safeguard your information when you use the FlexyDemand Provider App.

📥 1. What We Collect

We may collect the following types of data during registration and usage:

• Personal Information: Full name, contact number, email, address, government ID
• Professional Data: Skills, certifications, service categories, tools used
• Device Information: Mobile model, app version, IP address, login timestamps
• Geolocation: For real-time job mapping and route optimization
• Service History: Completed jobs, ratings, earnings, and feedback

⚙️ 2. How We Use It

We use your data to:

• Match you with relevant customer requests
• Share booking details and route locations
• Manage earnings, performance scores & incentives
• Communicate service updates and reminders
• Ensure compliance with platform quality standards

🤝 3. Data Sharing

• With Customers: Your name, profession, contact (masked if applicable), and arrival ETA
• With Admin Teams: For performance review, complaints resolution, or legal compliance
• We do not sell your personal data to advertisers or third parties

🔒 4. Data Security Measures

• Encrypted data transmission across secure channels
• Limited access to sensitive data by authorized FlexyDemand teams only
• Regular audits and access control protocols to prevent misuse

🧾 5. Your Choices & Rights

• You can view or update your profile anytime in the app
• You can request account deletion by contacting support
• You can opt out of non-essential communications

🛠️ 6. Policy Updates

FlexyDemand may revise this policy as needed. You'll be notified via app notification or in-app popup. Continued use of the app after updates constitutes acceptance of the new terms.

📬 7. Contact Us

For privacy concerns or feedback, email us at: support@flexydemand.com